Terms & Conditions

Orders and correspondence
Please quote Boeme product names on all orders with purchase order numbers. Orders and all queries regarding orders are received via email – info@boeme.co.uk Cancellation on orders can only be received in writing and prior to dispatch of goods.

Liability

All goods supplied by Boeme on condition that our liability for any fault or defect in the quality, condition, description or fitness for any purpose is limited in amount to a sum not exceeding the purchase price of the particular good. In no circumstances whatsoever shall Boeme be liable for indirect or consequential loss or damage.

Returns
Boeme will not accept return if invoices are dated after 30days. Once goods have been cut, treated, made up, installed or damaged in any way; they cannot be returned for credit by Boeme. Returned goods will not be accepted without prior agreement, a 20% handling fee plus any carriage costs will be deducted from the credit.

Sampling

To order a free sample email – info@boeme.co.uk Please allow up to 7 days for deliveries on samples. Returnable samples will be invoiced if not returned within 28 days from the date of ordering.

Delivery
On the Boeme fabric collection please allow up to 14 days for delivery if fabric is in stock, notification of late deliveries due to circumstances out of our control will be given by Boeme. On orders outside the UK , Boeme will correspond directly with delivery times.

Carriage
All orders to UK mainland customers are charged at a £10.00 flat rate per individual order. For non uk mainland customers carriage is charged individually, please email – info@boeme.co.uk

Quality
Whilst Boeme is committed to supplying the highest quality possible, precise colour matching cannot always be guaranteed. Therefore please allow for slight variations.

Care and cleaning
Dry cleaning is recommended for all Boeme fabrics unless otherwise stated. A residual shrinkage/stretch off 2% should be allowed in making loose covers and curtains. Boeme fabrics pass commercial colourfastness standards. Curtains should be lined and interlined where possible.

Treatments
Boeme fabrics are sold without any flame retardant treatments. Fire retardant treatment is required for fabric used for upholstery purposes.

Treatments by third parties
Boeme cannot be responsible for any results where fabrics are treated after purchase. No liability will be accepted for changes in appearance, performance, or any other defects as a result of treatments.